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New PDX feature makes it easier to pick up passengers

PORTLAND, Ore. (KOIN) — The Port of Portland has added a number of new features to the Portland International Airport to help passengers and improve the flow of traffic.

After grabbing their baggage, passengers come out of the terminal in order to get picked up by friends or family — and sometimes, it can be difficult to know exactly where you’re standing.

Now, columns at the airport are labeled with big and bold numbers to help passengers get picked up more quickly.

Some passengers at PDX told KOIN 6 News that they think this new feature is “great.”

Karen Watts from California said the next time her sister picks her up at the airport, she’ll plan to meet her by one of the numbered posts.

“I didn’t even know she was here, where she was, but now that I’ve got the numbers, I know,” Watts said. “We need these at all airports.”

In addition, hotel and rental car shuttles have moved closer to the terminal on Island 1 on the lower level as part of the changes to make traffic flow more smoothly. Ride-sharing services like Lyft and Uber also have a space on Island 2.

To make finding your car in economy parking easier, signs will go up at the terminal — showing which lettered shelters correspond with the red and blue lots.

For passengers who need to find out when the next parking shuttle is heading their way, there’s now an app for that.

Airport spokesperson Kama Simonds said the goal is to help get travelers to where they need to be quickly.

“Hopefully travelers get on the right bus at the terminals, saving themselves time,” Simonds said.

While there are plenty of new features, there are no changes for the taxi services or reserved vehicles, both of which remain in the same locations.